At Cotswold Beer Festival (CBF), we’re committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to firstname.lastname@example.org or by writing to Cotswold Beer Festival, 59 Welland Lodge Road, Cheltenham, GL52 3HH. Alternatively, you can telephone John on 01242 239785
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about products and services, pay for a CBF ticket, enter a competition, sign up to a promotion or if you register to receive our newsletters.
What type of information is collected from you?
The personal information we collect might include your name, address, email address. If you make an online purchase from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.
How is your information used?
We may use your information to:
- • notify you of promotions
- • send you communications which you have requested and that may be of interest to you;
- • notify you of changes to our services;
- • seek your views or comments on the services we provide;
- • deal with entries into a competition;
- • carry out our obligations arising from any contracts entered into by you and us;
- • process a payment that you have made;
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes.
Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, for example to process online payments and send you mailings. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service. When you are using our secure online payment pages, your payment is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions.
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us.
Security precautions in place to protect the loss, misuse or alteration of your information.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Use of ‘cookies’
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.
Review of this Policy
This Policy was last updated in May 2018.